Guide to Purchasing Water Treatment Equipment

Just why do I need to read this article on how to buy a water treatment system?  WHY?  Because taking the few minutes to read this may save you thousands of dollars, days of trying to get someone to fix a broken unit, and it just might keep you from hearing someone say, “I’m sorry, but this unit is not what you need.  I will be glad to help you put it out on the street.”

  • Get It In Writing.  Whatever a salesperson says they are going to do, have them write it on the proposal or contract.
  • Nothing Is Free. (except for the test).  I do not know of any dealers who give ANYTHING for free. This “free item” is added to the cost of the equipment.
  • Demonstrations Are Designed To Sell Equipment.  One of the most effective ways to sell water treatment equipment is by using a soft water demonstration kit. The results will amaze you.
  • Components Are Really The Things That Make The Difference.  The main thing that separates water treatment dealers from one another is the components that go into the equipment they are selling.
  • Never Sign A Contract Just To Lock In A Special Price Or A Free Gift.  The price you get today will be the same price you will be able to get next month.
  • Knowledge Is Power.  The more you know about your problem and the solution to correct it, the better decision you will make.
  • Investigate The Companies You Are Considering Doing Business With.  Call the BBB, go to the dealer’s place of business and look at the equipment, ask to see a customer list and call some of their customers.
  • Water Treatment Companies Can Only Test For A Limited Number Of Contaminants.  Beware of any company that tries to scare you about what is in your water, such as heavy metals.
  • Lab Coats Look Nice, But That’s All.  Lab coats and fancy name tags are only worn to add credibility to the presentation.
  • Bottle Drops.  Some companies choose to prospect for customers by attaching a plastic bag to your mailbox which contains a small bottle and an information sheet for you to fill out.  This is only a prospecting tool.  The water in the sample may not be tested; it may be poured out and thrown away.

In conclusion, some of the things you should look for are:  Value; is the equipment something you can service if you so choose; is the company selling the equipment the only one that can work on it or can another water treatment company work on it (what happens to you if they go out of business); what is the approximate yearly cost to service the equipment; how long have THEY been in business (someone who opens a Maytag appliance store today has been in business only one day, but they can say the appliances have been around 50+ years giving a false impression); can they do their own financing (many treatment companies finance through a local finance company and once they have sold your signed contract to them, you will not be able to get out of the deal if the equipment doesn’t do what they said it would do); do they have an emergency phone number; do you feel pressured to buy?  These questions are not all inclusive, there are many more.

Above all, it is important that you feel good about who you choose to fix your problem.  Mistakes are going to be made and if you do all the things I have discussed, there is still no guarantee that you will choose the right company for the job.  However, the information in this article will reduce the odds of your making a bad decision.

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